Refund Policy

At Ogee, we want you to be completely satisfied with your purchase. If you are not satisfied, you may request a return within 30 days of receiving your order.

Eligibility for Returns

• Items must be unused, unopened, and in their original condition.
• Products must be returned in their original packaging.
• Proof of purchase or order confirmation is required.

Non-Returnable Items

• Personalized or custom-made products.
• Used, opened, damaged, or altered items.
• Items returned after the 30-day return period.

Return Process

To request a return, contact us at ogeemakeup@gmail.com with your order number and reason for the return. Our support team will provide instructions for completing the return process.

Refund Approval

Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your financial institution.

Shipping Fees

Original shipping costs are non-refundable unless the item was received damaged or incorrect.

Contact

For questions regarding returns or refunds, please contact ogeemakeup@gmail.com.